Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.3
Location
8.0
Service
9.0
Dining
7.3
Guest reviews
7.8/10
based on 5 reviews
4.5/5
based on 579 reviews
8.6
8.6/10 based on 506 reviews
#13 of 239 hotels in Ankara based on Tripadvisor
Craig
United States,
May
2024
8.0/10
I had a mixed experience at this hotel. The rooms were comfortable with large beds and amenities, but they felt a bit outdated. The Club rooms on the higher floors were a nice touch with exclusive access to the Club lounge, although the TV channels were limited to News in English. The service was exceptional, with friendly and helpful staff available for any request. The location was great, situated in a luxurious area of Ankara with easy access to the city center and nearby shopping malls. The dining options were good overall, but not exceptional for a high-end hotel.
Rooms
7.0
The rooms were comfortable and had all the necessary amenities, but they could use some upgrades as they felt a bit old and rustic.
Service
9.0
The service at this hotel was top-notch. From the entrance to the housekeeping staff, everyone was genuinely friendly and attentive to our needs.
Location
9.0
The hotel is located in a luxurious area of Ankara with easy access to the city center and nearby shopping malls. It's within walking distance to everything you might need.
Dining
7.0
The dining experience was good overall, with plenty of choices, but it didn't quite reach the expectations of a high-end hotel.
Facilities
8.0
The hotel offers a range of facilities, including a ground-floor restaurant and access to the exclusive Club lounge for Club room guests.
Susan
United States,
September
2023
8.0/10
The hotel offers comfortable rooms with large beds and windows, although they could benefit from refurbishment. The 'Club' rooms provide access to the Club lounge with various amenities. The service was exceptional, especially from Murat Aydin and Ebru at the Reception. The location is luxurious, ideal for shopping and dining, and the dining experience offers a wide range of snacks and dishes. Overall, the hotel would benefit from renovation but still provides a pleasant stay with excellent service and a prime location.
Rooms
7.0
The rooms were decent, with large beds and windows.
Service
9.0
The staff, especially Murat Aydin and Ebru, were super friendly and helpful.
Location
8.0
The hotel is located in a luxurious area of Ankara, great for shopping and dining.
Dining
8.0
The dining experience was nice, offering a variety of snacks and dishes.
Facilities
The hotel offers a good range of amenities and services.
Charles
United Kingdom,
September
2023
7.8/10
The hotel offers stunning views from higher floors, comfortable rooms with internet TV, and exclusive access to the Club lounge. However, room temperature can be a bit challenging on colder days. The service is exceptional with helpful and professional staff. The location is convenient with easy access to city amenities, though some areas may need redecoration. Dining options are good overall, with a few weaker points. The facilities are well-maintained and offer various services.
Rooms
8.0
Staying on a higher floor was a treat with gorgeous views. The rooms were very comfortable and had internet TV, but maintaining warmth on cold days was a slight issue.
Service
9.0
The service was amazing, with staff exuding positive energy, being attentive, and highly professional.
Location
7.0
The hotel is within walking distance to essential amenities, shops, and restaurants, providing great convenience. Some areas may need redecoration.
Dining
7.0
The dining experience had plenty of choices but fell slightly on the weak side in some aspects.
Facilities
8.0
The facilities are in good condition and offer a range of services from room service to laundry and car hire.